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Field Service Engineer

2 months ago

London, Greater London, United Kingdom Costa Coffee Full time

About Costa Coffee

Costa Coffee is a leading coffee brand with a rich history dating back to 1971. We are renowned for our high-quality coffee, innovative products, and commitment to sustainability. As part of the global Costa family, we strive to deliver exceptional customer experiences and foster a culture of passion and excellence.

About the Role

We are seeking a skilled and dedicated Field Service Engineer to join our team. In this role, you will be responsible for maintaining and repairing our range of coffee equipment across various locations. Your expertise will ensure that our customers enjoy consistently delicious coffee experiences.

Key Responsibilities:
  • Diagnose and repair a variety of coffee machines and brewing systems
  • Conduct routine maintenance and preventative care on equipment
  • Provide technical support to customers and resolve any issues promptly
  • Maintain accurate records of repairs, maintenance, and customer interactions
  • Adhere to all safety protocols and industry standards
Qualifications:
  • Proven experience as a Field Service Engineer or in a similar role
  • Strong mechanical and electrical aptitude
  • Excellent problem-solving and diagnostic skills
  • Ability to work independently and as part of a team
  • Valid driver's license and reliable transportation
Benefits:

We offer a competitive salary and benefits package, including:

  • Comprehensive health insurance
  • Paid time off
  • Opportunities for professional development
  • A positive and supportive work environment