Client Services Team Leader

2 days ago


Richmond, Greater London, United Kingdom Reed Full time
Job Title – Client Services Team Leader

Salary – Competitive with uncapped commission structure along with generous company benefits

Location – Richmond

About the role

We are seeking an experienced Client Services Team Leader to join our team in Richmond. As a key member of our sales team, you will be responsible for managing a team of Sales Consultants to meet input and output targets.

Key Responsibilities

  • Motivate and engage the team to hit their targets and exceed expectations
  • Develop and implement a winning strategy for New Business
  • Achieve individual targets for calls, market appraisals, instructions, and revenue
  • Recruit, onboard and train new team members
  • Build a positive and productive team culture to drive results and engagement
  • Monitor the performance of the team and provide regular performance updates to the Head of Outbound Sales
  • Identify and address any performance issues within the team
  • Develop and implement team training plans to upskill team members and improve performance
  • Ensure systems are being used accurately
  • Ensure that all team members are following all company procedures, processes and frameworks

Essential Skills and Experience

  • Display a strong track record of coaching and mentoring
  • Experience within the Property sector (preferred)
  • Driven and motivated to exceed targets
  • Ability to adapt, grow and learn quickly
  • Ability to work under pressure and meet deadlines
  • Strong communication and interpersonal skills
  • Competent in Word, Excel, PowerPoint


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