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Engineering Project Lead

2 months ago


Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time
About the Role

We are seeking a highly skilled and experienced Project Engineer to join our team at NEC Software Solutions. As a Project Engineer, you will play a critical role in delivering our software solutions into live operational service for our customers across the UK, Ireland, Europe, and beyond.

Key Responsibilities
  • Build, commission, and upgrade NEC Software Solutions' bespoke Communication and CAD (Computer Aided Dispatch) products into customer environments.
  • Fault find our product suite of solutions at both hardware and software levels.
  • Create, review, and update NEC Engineering documentation, including work plans, work instructions, and technical guides.
  • Work professionally in liaison with internal teams to coordinate activities and gather information required to complete tasks.
  • Travel extensively, including overnight stays, to customer sites as demand requires.
  • Accept a company car for business travel.
  • Interact with customers on a technical and non-technical level, requiring a professional and adaptable approach to communication and interaction.
  • Work in a team and potentially autonomously, with increasing levels of autonomy achieved over time.
  • Follow and adhere to NEC Software Solutions' processes and procedures.
  • Complete activities within set deadlines and report any difficulties in achieving delivery milestones.
  • Present a professional approach and attitude to all work undertaken.
  • Promote a clean working environment and adhere to Health and Safety practices, rules, and regulations.
Requirements
  • Ideal education to HND/HNC level or relevant industry experience in a comparable role.
  • Experience in troubleshooting and problem-solving.
  • Good understanding of Microsoft Active Directory/Domain Architecture.
  • Proven experience in administering and working with Microsoft Windows 11, Windows Server up to 2022.
  • Proven experience in deploying Microsoft Windows and server operating systems.
  • Proven experience in deploying Microsoft Windows Updates (WSUS).
  • Working knowledge of MySQL/MSSQL, including running backups and queries.
  • Proven knowledge and experience of virtualization environments (Hyper-V or VMware).
  • MS Business Applications experience, including Excel, Visio, and Word.
  • Excellent customer service skills.
  • Proven experience working to ITIL best practices.
What We Offer
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
  • A Group Pension Plan.
  • A selection of flexible benefits to suit individual needs.
Additional Information
  • Candidates must demonstrate a pre-existing right to work and travel within the UK, with documentary evidence required.
  • All offers are subject to satisfactory vetting, references, and occupational health checks.
  • Depending on the nature of the role, a Disclosure Barring Service (DBS) check may be required.
About Us

We are NEC Software Solutions, part of global tech giant NEC Corporation. Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. We work with governments, hospitals, police forces, housing providers, local authorities, and more, helping them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. We make a world of difference, and we'd love your help.