Food and Beverage Service Associate

1 month ago

Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full time
Job Title: Food and Beverage Assistant

We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Assistant. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring our guests have a memorable dining experience.

Key Responsibilities:
  • Assist in the preparation and serving of food and beverages to guests in a timely and efficient manner.
  • Maintain the cleanliness and organization of the dining areas, adhering to health and safety standards.
  • Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions.
  • Ensure all areas are well-stocked and presented impeccably at all times.
Desired Skills and Experience:
  • Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Strong attention to detail and a commitment to delivering high standards.
  • Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits:
  • Exclusive discounts for you, your friends, and family.
  • Valor team member rates at our UK hotels, with rooms from just £30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences, and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing:
  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
  • Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.

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