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Food and Beverage Service Associate

1 month ago

Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

At Aimbridge Hospitality, we're looking for a talented Food and Beverage Guest Service Assistant to join our team at Hampton by Hilton Birmingham Broadstreet.

As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring that every interaction is warm, welcoming, and memorable.

Key responsibilities will include:

  • Greeting guests and taking their orders in a friendly and professional manner
  • Ensuring that food and beverage orders are prepared and served promptly
  • Upselling food and beverage items to guests as required
  • Handling cash, card, and other forms of payment accurately
  • Maintaining a clean and tidy dining area, including tables, chairs, and floor
  • Setting up and clearing tables for breakfast, lunch, and dinner
  • Serving guests in our conference and events areas
  • Assisting with room service orders as required
  • Providing excellent customer service at all times
  • Ensuring that health and safety regulations are followed at all times
  • Attending training sessions and team meetings as required

As a Food and Beverage Guest Service Assistant, you'll have the opportunity to work with a talented team of hospitality professionals who are passionate about delivering exceptional guest experiences.

At Aimbridge Hospitality, we believe that our employees are our greatest asset, and we're committed to providing a supportive and inclusive work environment that allows you to grow and develop your skills.