Head Host/Receptionist

22 hours ago


London, Greater London, United Kingdom Los Mochis Full time
Head Host/Receptionist Job Description

Los Mochis is seeking an exceptional Head Host/Receptionist to support our flagship restaurant in London. As a key member of our front-of-house team, you will play a pivotal role in delivering an outstanding dining experience for our guests.

Key Responsibilities:
  • Manage daily reception shift operations and ensure compliance with all restaurant policies, standards, and procedures.
  • Provide leadership, vision, and direction to bring together and prioritize departmental goals in an efficient and effective way.
  • Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
  • Maximize covers and seating allocations, ensuring smooth door-to-table and way-out operations between floor and host team.
  • Select, train, evaluate, lead, motivate, coach, and discipline reception team members.
Requirements:
  • Proven experience as a Head Host/Receptionist or similar role, preferably in a high-volume, upscale dining establishment.
  • Exceptional customer service skills and a genuine passion for providing an outstanding dining experience.
  • Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
  • Strong problem-solving and decision-making abilities, with a proactive and hands-on approach to resolving issues.
  • Professional use of OpenTable is essential.

Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or other legally protected status.


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