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General Manager

2 months ago


Wolverhampton, Wolverhampton, United Kingdom Marstons PLC Full time
About the Role

We're seeking a highly motivated and experienced General Manager to lead our community pub in Perton, Wolverhampton. As a key member of our team, you'll be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a team of staff to deliver exceptional customer service and drive sales growth.
  • Develop and implement business plans to improve sales, profitability, and customer satisfaction.
  • Manage the day-to-day operations of the pub, including inventory management, stock control, and cash handling.
  • Build strong relationships with customers, suppliers, and local stakeholders to drive business growth and improve reputation.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
What We Offer

As a General Manager with Marston's PLC, you'll enjoy a competitive salary, bonus scheme, and a range of benefits, including:

  • Additional earnings potential through bonus and incentive schemes.
  • Access to a pension plan.
  • On-site accommodation.
  • Private healthcare.
  • Award-winning training and development.
About the Pub

The Wrottesley Arms is a community pub situated in the heart of Perton, Wolverhampton. With a loyal customer base and a strong reputation for excellent food and drink, this is an exciting opportunity to join a successful team and drive business growth.

Requirements

To be successful in this role, you'll need:

  • Proven experience as a General Manager or in a similar leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data, identify trends, and inform business decisions.
  • Strong leadership and team management skills.
  • Passion for delivering exceptional customer service and driving sales growth.