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Researcher
2 months ago
This is an exciting opportunity for a skilled Telephone Researcher to join our client based in Ellesmere Port. As a key member of the team, you will be responsible for gathering information from clients and updating the company's database to support their large client portfolio.
Main Responsibilities:
- Establish and maintain relationships with clients to gather information on upcoming projects and works.
- Use a consultative approach to build rapport with clients and gather valuable insights.
- Update the database with new information to ensure the company's client portfolio is up-to-date.
- Manage your own time and workload to meet deadlines and deliver results.
- Liaise with colleagues to share information and collaborate on projects.
- Continuously build relationships with current clients to drive business growth.
- Handle inbound enquiries and provide excellent customer service.
- Conduct research on new projects and industry trends to stay ahead of the competition.
What You'll Gain:
This role offers a six-month induction program, including continuous training from a dedicated Research Training Manager. You will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment.