Program Manager
6 days ago
We are seeking a highly skilled and experienced Program Manager to lead our Infrastructure Transformation program. As a key member of our team, you will be responsible for managing a group of interconnected, cross-functional projects to achieve our long-term goals.
Key Responsibilities- Program Management: Oversee large, complex cross-functional initiatives through the project life cycle, working closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals.
- Cloud Infrastructure Technology Capabilities Management/Thought Leadership: Display a comprehensive understanding of our overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results.
- Risk Management & Analysis: Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, ensuring initiatives are effectively managed by Project Leads and all potential risks are identified and all impacted stakeholders engaged.
- Leadership/People Management: Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, set clear expectations and hold people accountable, manage resources across projects, and manage external vendors and hold accountable.
- 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes.
- 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies.
- Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems.
- Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers).
- Experience with translating business activities into operational processes.
- Proven experience managing all aspects of the software delivery lifecycle.
- Demonstrated experience in creating/managing portfolios.
- Experience managing multi-million-dollar budgets.
- Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management.
- Takes ownership and follows through on tasks; drives decisions; results-oriented.
- Flexible and able to handle multiple priorities.
- Creative, innovative thinking, intellectual curiosity.
- Problem-solving and sound judgment.
- Strong organisational and time management skills; ability to multi-task.
- Strong attention to detail.
- Excellent verbal and written communication & presentation skills with all audiences.
- Strong interpersonal skills with proven leadership.
- Strategic thinker.
- Technology Evangelist.
- Acts with speed, simplicity and decisiveness.
- Proven work ethic with the utmost integrity.
- Self-awareness, with a desire for constant self-improvement (goal-oriented).
- Entrepreneurial spirit and an egoless nature.
- Self-motivated, passionate, empathetic, approachable.
- Actively live and breathe our company culture and lifestyle.
- Outgoing, energetic, upbeat and fun.
- Strong interpersonal skills.
- Demonstrated willingness to be flexible and adaptable to changing priorities.
- Desire to excel and succeed.
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