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Travel Consultant Team Leader
2 months ago
Enjoy a competitive salary complemented by unlimited bonus opportunities.
Role OverviewIn this position, you will support the branch manager in mentoring and nurturing a team of consultants. Leading by example, you will ensure that the organization’s exceptional standards are upheld.
Customer-Centric ApproachYour enthusiasm for travel will shine as you assist every customer in discovering their perfect holiday experience.
Training and DevelopmentWith continuous training provided, you will gain specialized knowledge to confidently recommend a wide array of holiday packages and customized travel experiences, along with various ancillary and insurance products. This will enable you to meet both personal and team sales objectives.
Operational ResponsibilitiesKey duties include:
- Supporting the daily operations of the retail branch and foreign exchange services.
- Assisting in the supervision, coaching, and development of branch personnel.
- Ensuring compliance with all organizational policies and procedures, including health and safety regulations.
We are looking for candidates who possess:
- Strong accuracy and numerical skills, with the ability to interpret financial data.
- The capability to aid in employee development to enhance job satisfaction and performance.
- A minimum of 2 years’ experience in a travel consultancy role.
- A genuine passion for travel and tourism.
- Excellent knowledge of travel products and a solid understanding of tour operator systems.
- Strong organizational and time-management abilities.
- A recognized qualification in travel (desirable).
If you lack experience in a travel agency, consider our New to Travel Programme, which offers a fantastic pathway to join Hays Travel as a trainee Travel Consultant, with excellent opportunities for advancement.
About Hays Travel LtdAs the UK's largest independent travel agency, Hays Travel is dedicated to delivering value-driven, quality holidays alongside outstanding customer service. We collaborate with leading suppliers to create holiday packages that encompass hotels, flights, cruises, tours, attraction tickets, and more.
With over 470 branches across the UK, our Head Office is home to various teams, including tour operators, finance, marketing, human resources, and IT.
We provide a range of training programs designed to foster personal and professional growth, recognizing the importance of promoting and rewarding our dedicated colleagues.
Additionally, there are opportunities for international travel on educational trips, and you can benefit from our employee discount when booking your own holidays.
Hays Travel is committed to safeguarding and promoting the welfare of all employees. As an accredited apprenticeship employer, we conduct basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices in relevant roles.
