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Medical Secretary
2 months ago
Job Summary
Spire Healthcare is seeking a highly skilled Medical Secretary to join our team on a flexible basis. As a Medical Secretary, you will play a vital role in supporting our clinical team by providing administrative assistance and ensuring the smooth operation of our medical services.
Main Responsibilities
- Provide exceptional customer service to patients and colleagues, responding to telephone queries and addressing concerns in a professional and courteous manner.
- Manage patient appointments, registrations, and follow-up appointments using our in-house database and practice management systems.
- Prepare and type clinic letters, reports, and other medical documents using digital or audio dictation from consultants.
- Assist with the preparation of future clinics, chasing results, and ensuring that clinics are complete and ready for the next consultant clinic day.
- Chase patient results and ensure they are ready for consultants to review prior to or at the next appointment.
- Produce medical reports for medical insurers to approve treatment.
- Maintain patient records securely in line with hospital policy and data protection regulations.
Requirements
- Previous experience as a medical or legal secretary is essential.
- Experience in working in a fast-paced environment.
- Excellent telephone manner and communication skills.
- Team player with a positive attitude.
- Knowledge of medical terminology is highly desirable.
Benefits
- Competitive rates for bank colleagues working on a flexible basis.
- Unsocial enhancements dependent on shift pattern worked.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Smart spending discounts via 'Spire for You'.
- Wellbeing Centre access via 'Spire for You'.
- Free uniform.
- Free DBS.
- Full induction and mandatory training updates.
- Opportunities for further training and progression into permanent posts.
Our Values
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
