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Commercial Building Manager

1 month ago

SouthendonSea, Southend-on-Sea, United Kingdom CBW Staffing Solutions Full time

CBW Staffing Solutions is seeking a seasoned Account Manager to oversee a key commercial property in the Paddington area of Central London. As a trusted partner in the commercial building maintenance industry, we're looking for an individual who can deliver exceptional customer service and lead a skilled maintenance team. The ideal candidate will have a proven track record of managing large blue chip buildings, with experience in managing P&L and budgets. They will be responsible for ensuring client satisfaction levels are consistently high, meeting contractual KPIs and SLAs, and providing leadership and management to the site team. If you're a motivated and results-driven professional with a passion for facilities management, we encourage you to apply for this exciting opportunity. Key responsibilities include:

* Ensuring client satisfaction levels are consistently high, leading to the development of the contract to increase the portfolio/contract responsibilities.

* Ensuring contractual levels are obtained and superseded, with a deep understanding of the contract maintained and demonstrated on internal monthly contractual review meetings with the senior management team.

* Ensuring contractually agreed KPIs/SLAs are met.

* Attending strategic contractual/operational meetings with the client on a weekly basis, or as required.

* Ensuring successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.

* Providing leadership and management to the site team as necessary.

Applicants for this role must meet the following criteria:

* Recognised apprenticeship and fully electrically or mechanically qualified to recognised level (e.g. C&G, HNC/HND).

* Proven experience and involvement in managing blue chip buildings.

* Experience of managing P&L and budgets.

* Ability to prioritise and solve problems often under pressure, utilising innovative solutions.

* Strong people management skills.

* Excellent written and verbal communication skills.

If you're a motivated and results-driven professional with a passion for facilities management, we encourage you to apply for this exciting opportunity.