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Custody Services Representative

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Serco Group Full time
About the Role

As a Prisoner Escort Officer at Serco Group, you will be part of a team responsible for providing safe and secure court transportation and custody services. Your primary role will be to collect detainees from prisons or police stations and transport them safely and securely to courts, ensuring the care of their physical and mental wellbeing.

Key Responsibilities
  • Accompany defendants in court rooms and cells
  • Search property or people
  • Ensure food and drink are available
  • Complete paperwork and data entry for the day
Requirements

To be successful in this role, you will need to hold a current driver's license, C1 License (valid CPC card desirable) / D License (with valid CPC card & Tacho Graph desirable). You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations.

What We Offer

As a Prisoner Escort Officer at Serco Group, you will have the opportunity to work in a dynamic and supportive team environment. We offer a range of benefits, including:

  • Competitive salary
  • Generous driving allowance
  • Pension scheme
  • Life insurance
  • Health and wellbeing programme
  • Referral programme
  • Sick pay
  • Store discount
Our Assessment Process

We use a comprehensive assessment process to ensure that we find the best candidates for the role. This includes:

  • Online assessment
  • Briefing call to assess eligibility
  • Competency-based virtual interview
  • Short role-play and written exercise
About Serco Group

Serco Group is a global company that delivers essential public services around the world. We are committed to making a positive difference in the lives of our customers and communities. We are proud to be a Disability Confident Leader employer and holder of the Silver Inclusive Employer Standard.