Current jobs related to Education Support Analyst - Leeds, Leeds - Arbor Education

  • Customer Experience Analyst

    3 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    3 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    3 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    3 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    3 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    4 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    4 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    {"title": "Customer Experience Analyst", "description": "About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our schools and users.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Analyst

    2 weeks ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional manner.Key Responsibilities:Provide first-line support to clients via...

  • Data Analyst for Medical Education

    2 months ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    About the Role The University of Leeds is a renowned institution dedicated to academic excellence and impactful research. We are seeking a meticulous Data Analyst to contribute to our mission by supporting the training of future doctors and upholding high educational standards within the School of Medicine. Your Responsibilities Collect and analyze...

  • Data Analyst for Medical Education

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    About the Role The University of Leeds is a renowned institution dedicated to academic excellence and impactful research. We are seeking a meticulous Data Analyst to contribute to our mission by supporting the training of future doctors and upholding high educational standards within the School of Medicine. Your Responsibilities Collect and analyze...

  • Education Support Assistant

    4 weeks ago

    Leeds, Leeds, United Kingdom Milk Education Full time

    ## Job Title: Teaching Assistant - Children and Young People ## Job Description: We are seeking a dedicated and experienced Teaching Assistant to join our team at a school in Leeds. As a Teaching Assistant, you will play a vital role in supporting the education and well-being of children and young people with Special Educational Needs and Disabilities...

  • Education Support Assistant

    3 weeks ago

    Leeds, Leeds, United Kingdom Randstad Education Full time

    We are seeking a dedicated and passionate Teaching Assistant to join our vibrant primary school team in Leeds with Randstad Education. As a key member of our team, you will play a vital role in supporting the education of young children.Key Responsibilities:Assist the class teacher in delivering engaging phonics lessons to students, focusing on developing...

  • Education Support Assistant

    3 weeks ago

    Leeds, Leeds, United Kingdom Randstad Education Full time

    We are seeking a dedicated and passionate Teaching Assistant to join our vibrant primary school team in Leeds with Randstad Education. As a key member of our team, you will play a vital role in supporting the education of young children.Key Responsibilities:Assist the class teacher in delivering engaging phonics lessons to students, focusing on developing...

  • Education Support Worker

    4 weeks ago

    Leeds, Leeds, United Kingdom Milk Education Full time

    ## Job Title: Teaching Assistant - Children and Young People ## Job Description: We are seeking a dedicated and passionate Teaching Assistant to join our team at a school in Leeds. As a Teaching Assistant, you will play a vital role in supporting the education and well-being of children with Special Educational Needs and Disabilities (SEND). ### Key...

  • Education Support Worker

    4 weeks ago

    Leeds, Leeds, United Kingdom Milk Education Full time

    ## Job Title: Teaching Assistant - Children and Young People ## Job Description: We are seeking a dedicated and passionate Teaching Assistant to join our team at a school in Leeds. As a Teaching Assistant, you will play a vital role in supporting the education and well-being of children with Special Educational Needs and Disabilities (SEND). ### Key...

  • Education Support Professional

    4 weeks ago

    Leeds, Leeds, United Kingdom Protocol Education Full time

    Unlock Your Potential with Protocol EducationAre you passionate about making a difference in the education sector? Do you thrive in a dynamic, supportive environment where every day brings new opportunities? Protocol Education is seeking enthusiastic individuals to join our team and work with some of the best schools and educational institutions in Leeds.Why...

  • Education Support Professional

    4 weeks ago

    Leeds, Leeds, United Kingdom Protocol Education Full time

    Unlock Your Potential with Protocol EducationAre you passionate about making a difference in the education sector? Do you thrive in a dynamic, supportive environment where every day brings new opportunities? Protocol Education is seeking enthusiastic individuals to join our team and work with some of the best schools and educational institutions in Leeds.Why...

  • Graduate Data Analyst

    1 month ago

    Leeds, Leeds, United Kingdom Arbor Education Full time

    About the RoleWe are seeking a highly motivated and customer-focused 2nd Line Customer Success Analyst to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our users, resolving complex issues, and collaborating with internal teams to drive product...

  • Education Support Worker

    3 days ago

    Leeds, Leeds, United Kingdom Protocol Education Full time

    Education Support WorkerWe are seeking dedicated and enthusiastic individuals to work as Education Support Workers in various settings across West and North Yorkshire. As an Education Support Worker, you will have the opportunity to support students who require additional help in a specialist education setting, PRU or SEMH School.Your role will involve...

  • Education Support Assistant

    1 week ago

    Leeds, Leeds, United Kingdom Protocol Education Full time

    Job Title: Education Support AssistantJob Description:We are seeking a dedicated and enthusiastic Education Support Assistant to join our team at Protocol Education. As a key member of our staff, you will play a vital role in supporting the learning and development of primary school pupils in Key Stage 2.Responsibilities:Collaborate with class teachers to...

Education Support Analyst

2 months ago

Leeds, Leeds, United Kingdom Arbor Education Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Specialist to join our team at Arbor Education. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional manner.

Key Responsibilities
  • Provide first-line support to clients via phone, email, and webchat
  • Identify and escalate any potential risks or issues to relevant teams
  • Ensure queries and complaints are resolved within service level agreements (SLAs)
  • Contribute to the development of FAQs and online guide materials
  • Collaborate with internal teams to improve processes and systems
  • Participate in feedback and improvement initiatives
  • Support the scaling of our customer support operations
Requirements
  • Excellent communication and problem-solving skills
  • Experience working in a customer-facing role
  • Ability to learn new systems and processes quickly
  • Proficient in spoken and written English
About Arbor Education

Arbor Education is a leading provider of education technology solutions. We are committed to transforming the way schools work for the better, and we believe that our customers are at the heart of everything we do.

What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to make a real difference in the education sector