Leisure Membership Manager

7 days ago


Hounslow, Greater London, United Kingdom hireful. Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Member Services Manager in the leisure industry.

As a key member of our team, you will be responsible for driving member retention and supporting the sales team in achieving their targets.

Key responsibilities include:

  • Contacting members who have cancelled their memberships to re-engage them
  • Using our CRM system to contact leads and prospects
  • Delivering exceptional customer service and ensuring that every member has an amazing experience
  • Acting as Duty Manager for the centre 2 shifts per week to support the wider team

In return, we offer a competitive salary of £29,604 plus benefits including 22 days holiday, pension, EAP, free gym membership, cycle to work and electric vehicle schemes.

If you have a proven track record of hitting your targets in a membership or subscription environment, we want to hear from you.



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