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Outpatient Waiting List Coordinator

1 month ago


Coventry, Coventry, United Kingdom UHCW NHS Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as an Outpatient Waiting List Coordinator. This is an exciting opportunity to work in a dynamic and patient-centered environment, providing administrative support to the Trauma and Orthopaedic Team.

Key Responsibilities
  • Manage the outpatient waiting list, ensuring timely and effective booking of appointments
  • Validate errors and monitor trends to improve patient care
  • Monitor outpatient utilisation reports and data quality issues
  • Assist the Ops and Performance Manager in improving outpatient utilisation
  • Action ad hoc clinic changes for the Admin Team
  • Monitor ERS, referrals, and Advice and Guidance requests
  • Support new team members by demonstrating and explaining routine department practices and procedures
  • Utilize relevant Trust IT systems to ensure accurate patient data collection
About the Trust

University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust in the UK, rated as good by the Care Quality Commission. We are committed to building an organization that values diversity, equality, and human rights. Our team is passionate about delivering high-quality patient care, and we offer a wide range of learning and development opportunities.

We are proud to be recognized as a Pathway to Excellence designated organization, demonstrating our commitment to excellence in patient care and staff development.