Operations Director

2 weeks ago


Abbots Langley, Hertfordshire, United Kingdom One Retail Full time
Operations Director

As the Operations Director for One Retail, you will be responsible for driving operational excellence across our ASDA Cafes. You will manage multiple site-based clients and relationships, ensuring compliance and company policies are adhered to. Accountable for business performance, you will ensure operational and financial KPIs are met while supporting delivery of the People Plan.

Key Responsibilities:
  • Lead, mentor, and motivate a team of Regional Managers to deliver key financial targets and overall compliance.
  • Develop a commercial understanding of the Asda Brand, maximising sales opportunities while ensuring brand compliance to build trust in the partner relationship.
  • Build and maintain strong client relationships, reviewing contract performance with each client, identifying improvements, and ensuring contract compliance to exceed client expectations.
  • Implement and maintain rigorous quality control standards to ensure Compass and brand standards are met while also ensuring compliance with all relevant health, safety, and regulatory standards.
  • Manage budgets, control costs, and drive profitability through effective resource allocation and financial planning.
  • Manage all stakeholders and project plans during the planning and refresh/build of units from concept to completion, ensuring client is kept informed and all key deliverables are met in a timely manner.
  • Identify areas for improvement and drive process enhancements leading on projects to optimize efficiency and service delivery by staying ahead of industry trends to implement innovative Retail solutions enhancing the overall retail experience of the customers while driving efficiencies.
  • Provide operational insight alongside strategic marketing plans to grow sales and deliver customer satisfaction.
Essential Skills:
  • A minimum of 5 years operational experience in senior leadership roles within Retail or hospitality.
  • Strong financial acumen with experience in budget management and cost control.
  • Exceptional interpersonal and communication skills.
  • Experience of managing complex and multiple client and stakeholder relationships.
  • Demonstrated ability to lead and develop high-performing teams.
  • Knowledge of health and safety and regulatory compliance.
Desirable Skills:
  • Developed and led an implementation of change programme to deliver operational benefits.
  • Experience of managing a mobilisation plan.

As part of One Retail, you'll be part of a team that helps to feed people, fuel progress, and forge connections in around 6,000 venues. You'll have the opportunity to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

One Retail UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength.


  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - Regional NorthAs the North Operations Director for Instore, you will be responsible for driving operational excellence and overseeing multiple site-based clients and relationships in a commercial manner. You will ensure compliance with company policies and manage budgets to drive profitability.Key Responsibilities:Lead and motivate a...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - Regional NorthAs the North Operations Director for Instore, you will be responsible for driving operational excellence and overseeing multiple site-based clients and relationships in a commercial manner. You will ensure compliance with company policies and manage budgets to drive profitability.Key Responsibilities:Lead and motivate a...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - Regional NorthAs the North Operations Director for Instore, you will be responsible for driving operational excellence and overseeing multiple site-based clients and relationships in a commercial manner. You will ensure compliance with company policies and manage budgets to drive profitability.Key Responsibilities:Lead and motivate a...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - Regional NorthAs the North Operations Director for Instore, you will be responsible for driving operational excellence and overseeing multiple site-based clients and relationships in a commercial manner. You will ensure compliance with company policies and manage budgets to drive profitability.Key Responsibilities:Lead and motivate a...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director Job DescriptionAs the North Operations Director for Instore, you will be responsible for overseeing and driving the operational excellence of our ASDA Cafes. You will manage multiple site-based clients and relationships in each location in a commercial manner, ensuring compliance and company policies are adhered to.Key...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director Job DescriptionAs the North Operations Director for Instore, you will be responsible for overseeing and driving the operational excellence of our ASDA Cafes. You will manage multiple site-based clients and relationships in each location in a commercial manner, ensuring compliance and company policies are adhered to.Key...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - South of EnglandAs the South Operations Director for One Retail, you will be responsible for driving operational excellence across our ASDA Cafes. You will manage multiple site-based clients and relationships, ensuring compliance and company policies are adhered to. Accountable for business performance, you will ensure operational and...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - South of EnglandAs the South Operations Director for One Retail, you will be responsible for driving operational excellence across our ASDA Cafes. You will manage multiple site-based clients and relationships, ensuring compliance and company policies are adhered to. Accountable for business performance, you will ensure operational and...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - South of EnglandAs the South Operations Director for One Retail, you will be responsible for driving operational excellence across our ASDA Cafes in the South of England. You will manage multiple site-based clients and relationships, ensuring compliance and company policies are adhered to. Your key focus will be on business performance,...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director Job DescriptionAs the Operations Director for One Retail, you will be responsible for overseeing and driving the operational excellence of our retail stores. You will manage multiple site-based clients and relationships in each location in a commercial manner, ensuring compliance and company policies are adhered to. Accountable for...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director - South of EnglandAs the South Operations Director for One Retail, you will be responsible for driving operational excellence across our ASDA Cafes in the South of England. You will manage multiple site-based clients and relationships, ensuring compliance and company policies are adhered to. Your key focus will be on business performance,...

  • Operations Director

    3 weeks ago


    Abbots Langley, Hertfordshire, United Kingdom One Retail Full time

    Operations Director Job DescriptionAs the Operations Director for One Retail, you will be responsible for overseeing and driving the operational excellence of our retail stores. You will manage multiple site-based clients and relationships in each location in a commercial manner, ensuring compliance and company policies are adhered to. Accountable for...


  • Abbots Langley, Hertfordshire, United Kingdom Compass Group UK Full time

    Catering Operations DirectorWe are seeking a highly skilled and experienced Catering Operations Director to join our Compass Group UK&I Business. As a key partner to our clients, you will be responsible for developing and implementing strategic plans to drive business growth and excellence in service delivery.Key Responsibilities:Manage client and...


  • Abbots Langley, Hertfordshire, United Kingdom Compass Group UK Full time

    Catering Operations DirectorWe are seeking a highly skilled and experienced Catering Operations Director to join our Compass Group UK team. As a key partner to our clients, you will be responsible for developing and implementing strategic plans to drive business growth and excellence in service delivery.Key Responsibilities:Manage client relationships and...


  • Abbots Langley, Hertfordshire, United Kingdom Compass Group UK Full time

    Catering Operations DirectorWe are seeking a highly skilled and experienced Catering Operations Director to join our Compass Group UK&I Business. As a key partner to our clients, you will be responsible for developing and implementing strategic plans to drive business growth and excellence in service delivery.Key Responsibilities:Manage client and...


  • Abbots Langley, Hertfordshire, United Kingdom Compass Group UK Full time

    Catering Operations DirectorWe are seeking a highly skilled and experienced Catering Operations Director to join our Compass Group UK&I Business. As a key partner to our clients, you will be responsible for developing and implementing strategic plans to drive business growth and excellence in service delivery.Key Responsibilities:Manage client and...


  • Abbots Langley, Hertfordshire, United Kingdom Compass Group UK Full time

    Catering Operations DirectorWe are seeking a highly skilled and experienced Catering Operations Director to join our Compass Group UK team. As a key partner to our clients, you will be responsible for developing and implementing strategic plans to drive business growth and excellence in service delivery.Key Responsibilities:Manage client relationships and...


  • Abbots Langley, Hertfordshire, United Kingdom Travelport Full time

    Job Title: Director of Global Operators PerformanceTravelport is a leading travel retail platform that provides innovative solutions for businesses to connect with agencies and travelers. We are seeking a highly skilled Director of Global Operators Performance to join our team.Job Summary:The Director of Global Operators Performance will be responsible for...


  • Abbots Langley, Hertfordshire, United Kingdom Travelport Full time

    Job Title: Director of Global Operators PerformanceTravelport is a leading travel retail platform that provides innovative solutions for businesses to connect with agencies and travelers. We are seeking a highly skilled Director of Global Operators Performance to join our team.Job SummaryThe Director of Global Operators Performance will be responsible for...


  • Abbots Langley, Hertfordshire, United Kingdom Travelport Full time

    Job Title: Director of Global Operators PerformanceTravelport is a leading travel retail platform that provides innovative solutions for businesses to connect with agencies and travelers. We are seeking a highly skilled Director of Global Operators Performance to join our team.Job SummaryThe Director of Global Operators Performance will be responsible for...