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Third Line Support Specialist
2 months ago
About the Company
Morris Sinclair Recruitment is proud to partner with a well-established and respected Managed Services Provider in Edinburgh. This company is renowned for its commitment to training and developing emerging talent, creating a fun and collaborative environment where colleagues can thrive.
Culture and Benefits
The company offers a range of benefits and perks, including regular work nights out, team holidays, and a chill zone with games consoles. Colleagues are encouraged to share and help each other, and the company provides a structured career path for employees to follow.
The Job
This role is for a Third Line Support Specialist to join the team and support existing clients across Scotland. The ideal candidate will have experience in a helpdesk or service desk space, with the ability to support up to the third line. The role will be office-based, and the company would love to speak to candidates with a background in Managed Services or internal user support.
Key Responsibilities
- Office 365 support and administration
- MDM - InTune
- Microsoft Server
- Microsoft Azure AD
- Basic Networking
- SharePoint
What We're Looking For
We're looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer service. If you have a strong background in IT support and are looking for a new challenge, we'd love to hear from you.