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Third Line Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Morris Sinclair Recruitment Full time

About the Company

Morris Sinclair Recruitment is proud to partner with a well-established and respected Managed Services Provider in Edinburgh. This company is renowned for its commitment to training and developing emerging talent, creating a fun and collaborative environment where colleagues can thrive.

Culture and Benefits

The company offers a range of benefits and perks, including regular work nights out, team holidays, and a chill zone with games consoles. Colleagues are encouraged to share and help each other, and the company provides a structured career path for employees to follow.

The Job

This role is for a Third Line Support Specialist to join the team and support existing clients across Scotland. The ideal candidate will have experience in a helpdesk or service desk space, with the ability to support up to the third line. The role will be office-based, and the company would love to speak to candidates with a background in Managed Services or internal user support.

Key Responsibilities

  • Office 365 support and administration
  • MDM - InTune
  • Microsoft Server
  • Microsoft Azure AD
  • Basic Networking
  • SharePoint

What We're Looking For

We're looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer service. If you have a strong background in IT support and are looking for a new challenge, we'd love to hear from you.