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Operations Manager

2 months ago

StainesuponThames, Surrey, United Kingdom Biffa Waste Services Full time

Operations Manager - Depot

Competitive salary, car, bonus and excellent benefits package.

A quick look at the role.

We're seeking a skilled Operations Manager to effectively manage our depot and supporting out bases. Ensuring health and safety, environmental and operator licence compliance is crucial to the success of this role. Along with delivering first-class customer service and cultivating an environment where continuous improvement is the norm, not the exception.

Why it's an opportunity not to be missed.

  • Work alongside like-minded professionals in a diverse environment built on transparency – not bureaucracy.
  • A chance to showcase your ability to meet clearly defined Key Performance Indicators (KPIs) and drive best practice and continuous improvement in cost control and productivity.
  • Play an integral role in the development of drivers and staff, creating an environment where everyone can excel.
  • An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards.
  • Be trusted to agree, monitor and manage the full depot profit and loss budget, as well as delegate accountability where appropriate to ensure year-on-year growth.
  • A chance to closely collaborate with a Business Improvement Manager to ensure local customers are regularly visited and feel well looked after by Biffa in terms of service and costs.
  • Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
  • An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot.
  • A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.

Requirements

Here's what we require:

  • Experience as Operations Manager (or similar level of responsibility in services or logistics).
  • CPC Qualification.
  • The ability to work within a commercially driven and time-critical environment.
  • Experience of people and health and safety management within a unionised and multi-shift environment.
  • Knowledge of existing and impending environmental and health and safety legislation.
  • Knowledge of the local area.
  • Ability to work to clearly defined KPIs.
  • Proven track record of delivering continuous improvement within an operational environment.
  • The ability to communicate with conviction, plan with precision and, most importantly, play well with others.
  • Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won't do any harm.

Benefits

And here's why you'll love it at Biffa Waste Services.

  • Ongoing career development, training and coaching – because if you don't grow, we don't grow.
  • Competitive salary, bonus and car.
  • Generous pension scheme.
  • Medical and dental scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme.

Changing the way people think about waste.

At Biffa Waste Services, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa Waste Services; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.