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Warehouse Operations Manager

1 month ago

StainesuponThames, Surrey, United Kingdom Biffa Full time

Depot Management Opportunity

We are seeking a highly skilled Depot Manager to lead our depot and support our out-based operations. The successful candidate will be responsible for ensuring health and safety, environmental, and operator license compliance, as well as delivering first-class customer service and fostering a culture of continuous improvement.

Key Responsibilities

  • Manage depot operations to ensure efficient and effective delivery of services
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead a team of depot staff to achieve operational excellence and meet key performance indicators
  • Monitor and manage depot resources to optimize productivity and service standards
  • Collaborate with the Biffa Business Improvement Manager to ensure local customers receive excellent service and value

Requirements

Essential Skills and Experience

  • Proven experience in depot management or a similar role
  • Strong leadership and management skills
  • Ability to work in a commercially driven and time-critical environment
  • Knowledge of health and safety, environmental, and operator license regulations
  • Excellent communication and interpersonal skills

Benefits

Why Biffa?

  • Ongoing career development and training opportunities
  • Competitive salary and bonus package
  • Generous pension scheme and medical benefits
  • Discounts on retail and leisure activities

About Biffa

Biffa is a leading waste management company with a passion for sustainability and customer service. We are committed to providing our customers with exceptional service and value, while also minimizing our environmental impact.