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Community Support Facilitator

3 months ago


Portsmouth, Portsmouth, United Kingdom Shaw Trust Full time

About Shaw Trust

At Shaw Trust, we are dedicated to providing individuals with criminal records a chance for rehabilitation and reintegration into society. Our services are designed to empower people both in custody and within the community, equipping them with essential skills and a renewed sense of purpose for life beyond incarceration. Our mission is to significantly lower the chances of reoffending by supporting individuals at every stage of their journey.

Role Overview

We are implementing the HMPPS Creating Future Opportunities (CFO) programme across various regions. We are seeking candidates for the position of CFO Hub Support Worker. In this capacity, you will manage a caseload of participants, providing essential support and guidance at various locations, including community hubs and activity centers. Your role will involve facilitating participant engagement in activities that help them navigate barriers to successful reintegration, ultimately leading to sustainable employment, education, or training opportunities.

Key Responsibilities

  • Manage a diverse caseload of participants, ensuring they receive tailored support.
  • Engage with external partners to enhance participant support and progression pathways.
  • Establish and maintain strong collaborative relationships with various support services.
  • Monitor participant progress against established targets and key performance indicators.
  • Demonstrate excellent organizational skills to manage caseloads effectively.

Candidate Requirements

We are looking for individuals who possess:

  • Proven experience in motivating and assisting individuals with complex needs.
  • Experience collaborating with external stakeholders to provide comprehensive support.
  • Strong relationship-building skills to ensure holistic participant assistance.
  • A track record of achieving targets and effectively reporting on progress.
  • Exceptional time management skills and the ability to work independently.

Application Process

Interested candidates should include a supporting statement outlining their interest in the role. Additionally, please respond to the following questions:

  • Have you ever worked in a correctional facility?
  • Have you ever been denied clearance to work in a correctional facility?
  • Do you currently hold clearance to work in a correctional facility?

Employee Benefits

As part of Shaw Trust, you will enjoy a range of benefits, including:

  • 25 days of annual leave (plus bank holidays), with incremental increases after three years of service.
  • Two days of paid volunteering leave each year.
  • An enhanced pension scheme after six months of employment.
  • Life Assurance at three times your annual salary.
  • Access to various learning and development opportunities, including funded apprenticeships and management programs.
  • Participation in employee networks focused on diversity and inclusion.
  • Health and wellbeing initiatives, including internal support and an employee assistance program.