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Community Health Care Support Worker
1 month ago
About the Role
We are seeking a dedicated and compassionate Healthcare Support Worker to join our Community Older Persons Mental Health Team at St Mary's Community Campus in Portsmouth.
As a Healthcare Support Worker, you will play a vital role in providing care and support to patients in the community, working collaboratively with a multidisciplinary team to ensure seamless care and treatment.
Main Responsibilities
- Assist qualified staff in the provision of care, undertaking tasks that facilitate the smooth running of the ward/community as directed by qualified staff.
- Develop rapport with patients and treat all patients, carers, and staff with dignity and respect.
- Work with nursing staff, multi-disciplinary teams, and other allied health professionals to provide comprehensive care.
- Actively participate in team handovers, providing verbal reports as required.
- Use interpersonal and communication skills to de-escalate and reduce aggressive behaviour if encountered from patients and carers.
- Implement agreed standards of care provision in line with local community and Trust policies, adhering to all Trust Policies and Procedures.
- Respect the customs, individuality, values, sexuality, and spiritual beliefs of all patients.
- Make appropriate objective written entries in patient records, for validation by Qualified staff, to ensure that these are accurate and up to date.
- Seek feedback from patients to inform qualified staff to enable the development of services.
- Be aware of own limitations, seek support if and when the need arises, maintain professional boundaries at all times.
- Collect specimens which may be body fluids, Phlebotomy blood, urine samples.
About Us
Solent NHS Trust is committed to providing high-quality care and services to our patients and communities. We are working with other local NHS Trusts to create a new organisation, bringing together all community, mental health, and learning disability services from across Hampshire and Isle of Wight.
Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. The new organisation will operate locally to ensure services can best meet the needs of different communities.
Person Specification
Qualifications
- Healthcare qualification Level 2, 3 or working towards gaining equivalent level.
- Good basic education or GSCE in English and maths.
Experience
- Experience in either a hospital or community setting.
- Working within a multidisciplinary team.
