Community Health Care Support Worker

4 weeks ago

Portsmouth, Portsmouth, United Kingdom Solent NHS Trust Full time

About the Role

We are seeking a dedicated and compassionate Healthcare Support Worker to join our Community Older Persons Mental Health Team at St Mary's Community Campus in Portsmouth. As a key member of our team, you will play a vital role in providing high-quality care to patients in the community.

Key Responsibilities

  • Assist qualified staff in the provision of care as detailed in individual care plans, undertaking tasks that facilitate the smooth running of the ward/community as directed by qualified staff.
  • Develop rapport with patients and treat all patients, carers, and staff with dignity and respect.
  • Work collaboratively with nursing staff, multi-disciplinary teams, and other allied health professionals to deliver excellent patient care.
  • Actively participate in team handovers, providing verbal reports as required.
  • Use interpersonal and communication skills to de-escalate and reduce aggressive behavior if encountered from patients and carers.
  • Implement agreed standards of care provision in line with local community and Trust policies, adhering to all Trust Policies and Procedures.
  • Respect the customs, individuality, values, sexuality, and spiritual beliefs of all patients.
  • Make accurate and up-to-date written entries in patient records for validation by qualified staff.
  • Seek feedback from patients to inform qualified staff and enable the development of services.
  • Be aware of own limitations, seek support when needed, and maintain professional boundaries at all times.
  • Collect specimens, including body fluids, phlebotomy blood, and urine samples.

About Us

Solent NHS Trust is committed to delivering high-quality care to our patients. We are working with other local NHS Trusts to create a new organisation, bringing together community, mental health, and learning disability services from across Hampshire and the Isle of Wight. This exciting development will result in more consistent care, equitable access to services, and a more sustainable workforce.

Person Specification

Essential Qualifications

  • Healthcare qualification Level 2, 3, or working towards gaining equivalent level.
  • Good basic education or GCSE in English and maths.

Essential Experience

  • Experience in either a hospital or community setting.
  • Working within a multidisciplinary team.

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