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Air Source Heat Pump Service Technician

2 months ago

Brighton, Brighton and Hove, United Kingdom Elite Energy Personnel Limited Full time
Job Description

Elite Energy Personnel Limited is seeking a highly skilled and experienced Heat Pump Engineer to join our team in the Southern region.

The Role

As a Heat Pump Engineer, you will be responsible for carrying out servicing and repairs on Vaillant Group brand products, including fault finding on breakdown call outs and system work repairs.

Key Responsibilities

  • Carry out servicing and repairs on heat pumps and related systems
  • Fault find and diagnose issues with heat pumps and related systems
  • Work with customers to deliver excellent customer service and resolve any issues
  • Collaborate with the Field Service Manager to achieve KPIs and support the Sales Department
  • Follow procedures and processes set by Field Service and support Field Sales Initiatives

Requirements

  • Hold CCN1, HTR1, CENWAT1 & LPG ACS gas certificates
  • Have experience in the service and repair of Ground Source and Air Source Heat Pumps
  • Preferably live locally to the area
  • Hold F-Gas qualification (ideally)
  • Excellent customer service skills
  • High level of technical knowledge of the domestic gas range of group products
  • Effective communications and IT skills

What We Offer

  • Competitive salary, reviewed annually
  • Pension scheme
  • Life Insurance
  • Subsidised private health care
  • Sickness benefits
  • Private use of company vehicle, including fuel
  • Expenses paid (van wash, tolls, parking, etc.)
  • Cash float provided
  • 33 Days holiday (including 8 bank holidays)
  • Rest day working (overtime)
  • Competitive bonus scheme
  • Daily workload planned from and back to home
  • Comprehensive Training provided, including meals and accommodation
  • ACS qualification renewals (fully funded)
  • Opportunities to develop skillset, LPG, Commercial, Renewables
  • Uniform provided, including PPE and tools and equipment provided
  • Mobile Computer Device, including online technical library, and iPhone
  • Consumables provided (LDF, silicone spray, etc.)
  • Fully supported by the field service support team
  • Overnight in-van deliveries and replenishments (via UPS)
  • Customer service skills training