Commercial Heating Technician
4 weeks ago
Elite Energy Personnel Limited is seeking a highly skilled and motivated Field Service Heat Pump Engineer to join their team in the Southern region.
The Role
As a Field Service Heat Pump Engineer, you will be responsible for carrying out servicing and repairs on Vaillant Group brand products, including ground source and air source heat pumps.
You will work closely with the Field Service Manager and support Field Sales Initiatives, following established procedures and processes.
A high level of technical knowledge of the domestic gas range of group products and effective communication and IT skills are essential for this role.
The ideal candidate will have a flexible and adaptable approach, with a strong focus on customer service excellence and a willingness to grow their skills and knowledge to carry out work on developing future technologies.
Competitive salary, reviewed annually, with opportunities for professional development and a comprehensive benefits package.
Key Responsibilities
- Carry out servicing and repairs on Vaillant Group brand products
- Support Field Sales Initiatives and follow established procedures and processes
- Work closely with the Field Service Manager and Operational Support Technicians
- Develop and maintain technical knowledge of the domestic gas range of group products
- Provide excellent customer service and communicate effectively with customers and stakeholders
Requirements
- Experience in the service and repair of ground source and air source heat pumps
- High level of technical knowledge of the domestic gas range of group products
- Effective communication and IT skills
- Flexible and adaptable approach
- Strong focus on customer service excellence
What We Offer
- Competitive salary, reviewed annually
- Opportunities for professional development and training
- Comprehensive benefits package, including pension scheme, life insurance, and private health care
- Private use of company vehicle, including fuel
- Expenses paid, including van wash, tolls, and parking
- 33 days holiday, including 8 bank holidays
- Rest day working and overtime opportunities
- Competitive bonus scheme
- Comprehensive training provided, including meals and accommodation
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