Key Language Researcher
2 months ago
Job Summary
Accurate Background is seeking a highly skilled Language Researcher to join our team. As a Language Researcher, you will play a critical role in supporting the processing of candidate screenings by completing employment/education verifications and all checks and searches relevant to the screening.
Key Responsibilities
- Conduct thorough research to identify and verify candidate employment and education history.
- Utilize various sources, including candidate data, internal directories, and the internet, to gather information.
- Communicate effectively with third-party contacts to confirm contact details and obtain verbal verifications.
- Establish and maintain accurate records of candidate data and verification results.
- Collaborate with Candidate Screening Coordinators to ensure timely and accurate processing of reference components.
- Provide exceptional customer service by answering switchboard calls and directing incoming callers to the most appropriate contact.
Requirements
- 1+ years of experience in an office-based, administrative, or customer service role.
- Basic IT competency with the ability to navigate IT systems and software packages.
- Background in employment screening is advantageous.
- Fluency in Mandarin and English is required.
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