Health and Safety Management Consultant

1 month ago

London, Greater London, United Kingdom Ark Workplace Risk Full time
About the Role

We are seeking a highly skilled Health and Safety Management Consultant to join our team at Ark Workplace Risk. As a senior member of our Customer Success Team, you will play a key role in delivering our market-leading solutions in Operational Risk, Compliance, and Safety to major and global organisations.

Key Responsibilities
  • Lead and manage external relationships with clients, serving as a Trusted Advisor and problem solver.
  • Implement client projects and programmes with high-level advocacy, delivering on the Ark Way.
  • Create, deliver, and oversee health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success.
  • Design a highly configurable digital software enterprise platform to create customer success.
  • Assist the Director of Risk & Compliance to implement clients' safety projects.
  • Undertake gap analysis of processes for improvement and better management.
  • Design, maintain, and improve safety capabilities and systems for clients.
  • Respond to technical concerns and problems, ensuring smooth implementation and ongoing management.
  • Communicate with clients and internal teams to explain technical matters, products, and implementation schedules.
  • Prepare and provide information and Business Review Reports in support of clients' goals.
  • Create compelling presentations to communicate ideas, plans, reporting tools, and software user journeys.
  • Work with the software support team to achieve clients' operational and strategic goals.
  • Arrange regular client meetings to discuss their requirements and ongoing contract as part of the customer plans.
  • Demonstrate software product or prepare pilots for demonstrating professional services capability.
  • Develop, maintain, and retain client accounts.
  • Gain trust and be a trusted advisor.
  • Create proposals for solutions, Health and Safety scoping documents, and advisory papers that are suitable for the audience and convey the message efficiently and effectively.
  • Work on multiple client accounts simultaneously in a fast-paced environment.
  • Competently use software systems, including Word, Excel, PowerPoint, Office365.
Requirements
  • Qualifications in H&S and fire safety, including membership of a recognised industry body.
  • A strategic and goal-orientated mindset with the ability to lead, engage, and manage client accounts and delivery programmes.
  • At least 10 years' experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution.
About Us

Ark Workplace Risk is a consultancy and software company providing market-leading solutions in Operational Risk, Compliance, and Safety to major and global organisations. We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

We are offering a competitive package subject to qualifications, skills, experience, qualities, and location. The role is full-time, 8.30 pm Monday to Friday, with hybrid working, meaning you will be required to attend our London office from time to time. Send your CV to our specialist Talent Team by completing the form on this page and we will be in touch within seven days.

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