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Client Relationship Manager

3 months ago

London, Greater London, United Kingdom Anatomy Full time
Position Overview

Client Relationship Manager - Full Time / Fixed Term / Part Time options available

Flexible Work Environment

We are seeking a motivated Client Relationship Manager with expertise in destination branding and real estate to join our team and contribute to our growth.

We offer flexible working arrangements, including a four-day work week, with opportunities for both fixed-term contracts and permanent roles.

Join our supportive and collaborative team in a dynamic environment where we take our work seriously while maintaining a light-hearted atmosphere. You will be responsible for managing integrated client accounts, coordinating between strategy, creative, and web development teams, and actively participating in pitches and new business initiatives. A minimum of four years of agency experience is required.

Our projects span various sectors, including place-making, real estate, infrastructure, and hospitality, as well as innovative challenger brands.

A proactive attitude and a good sense of humor will help you thrive in our culture.

Required Experience

  • At least 4 years of experience in a branding or design agency
  • Strategic insight into branding and a passion for the brand development process
  • Experience in delivering both print and digital projects, including web development, film, and animation
  • Involvement in the planning of shoots and collaboration with production teams
  • Proven track record in account development and securing new business
  • Understanding of the marketing mix
  • Experience in property and destination marketing (essential)

Professional Approach

  • Strong organizational skills to manage deadlines and deliverables
  • Financial management and budget oversight
  • Leadership capabilities and team development
  • Ability to handle multiple projects simultaneously
  • Proactive problem-solving skills to anticipate and address potential challenges
  • Excellent written communication and proofreading abilities
  • Understanding of client needs and expectations
  • Ability to cultivate trusted client relationships
  • Confidence in collaborating closely with production teams during shoots and planning
  • Comprehensive understanding of clients' businesses
  • Familiarity with various creative formats

Interpersonal Skills

  • Team-oriented mindset
  • Positive and proactive attitude
  • Personable and capable of building strong relationships both internally and externally, including with suppliers and collaborators

Reporting Structure

  • Reports to the Account Director, collaborating with the Managing Partner, Client Director, and Creative Partners.

About Anatomy

We specialize in creating brands that resonate on a human level.

As a strategic brand and design agency, we focus on uncovering the human connections that inspire and engage audiences. Our work is rooted in emotional resonance, bringing together people, places, and communities.

As an award-winning, partner-owned agency with ambitious goals, we invite individuals to join us on our journey to build Anatomy. We prioritize transparency and integrity, fostering an environment where everyone contributes to the work, and diverse perspectives enhance our outcomes.

While we are driven, we also value enjoyment in our work and strive to create a positive atmosphere. We maintain a healthy work-life balance and cherish our time together.

Core Values

  • Respect - Treating each other with kindness and humility, without egos
  • Curiosity - Continuously asking if we are delivering our best work
  • Openness - Embracing new ideas, opportunities, and collaborations
  • Humor - Remembering to laugh, even in challenging times

Compensation & Benefits

Permanent / Fixed Term Contract (up to 12 months):

  • Competitive salary up to £40,000 based on experience, plus discretionary bonuses
  • Health insurance coverage after six months
  • Additional paid holiday during the Christmas period
  • Cycle-to-work scheme available