Digital Technical Support Specialist

3 weeks ago


Rugby, Warwickshire, United Kingdom GE Aviation Full time
Job Title: Digital Technical Support Engineer

We are seeking a highly skilled Digital Technical Support Engineer to join our team at GE Aviation. As a key member of our technical support team, you will provide expert technical assistance to our customers and internal stakeholders, ensuring the successful deployment and operation of our digital solutions.

Key Responsibilities:
  • Provide technical support and troubleshooting for our digital products and solutions, including software and hardware issues.
  • Collaborate with cross-functional teams, including engineering, development, and sales, to resolve complex technical issues and improve product reliability and stability.
  • Work closely with customers to understand their technical requirements and provide tailored solutions to meet their needs.
  • Develop and maintain technical documentation, including user guides, technical notes, and knowledge base articles.
  • Participate in the development and implementation of new digital solutions, including testing and validation.
Requirements:
  • Bachelor's degree in Computer Science, Software Engineering, or related field.
  • Minimum 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Valid UK/EU passport and ability to travel as required.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Flexible working arrangements and work-life balance.


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