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Account Management Professional
2 months ago
Job Title: Senior Account Manager - Client Relationship Expert
About the Role:
We are seeking a highly skilled Senior Account Manager to join our team at DiverseJobsMatter. As a key member of our client service team, you will be responsible for developing and maintaining strong relationships with our clients, driving business growth, and leading high-performing teams.
Key Responsibilities:
- To develop and maintain strong relationships with clients through regular meetings to review performance, both financial and against Key Result Areas (KRAs).
- To train and develop direct reports and to ensure a culture of building high-performing teams through a positive investment in talent.
- To identify new business opportunities and work with the line manager to prepare and present proposals to add value to client operations and extend services.
- To monitor and control budget, ensuring sales and profit targets are met.
- To ensure correct head office departments are briefed in time to develop client objectives, and internal processes are adhered to.
- To work across divisions and accounts and collaborate with various stakeholders within our company.
- To assist when required and use expertise and experience with new business pitches, helping to create pitch documents and tender responses for both existing and new clients.
- To maintain and develop systems to measure achievement of objectives, including an appropriate level of field accompaniment and auditing.
Requirements:
- Previous Account Management experience in a fast-paced environment.
- A proven track record of delivering results and managing a high-performing team.
- A desire to work in a company that values its people and actively supports progression.
- The ability to build strong relationships with clients and teams.
- Organizational and analytical skills, with a good dose of commercial awareness.
- Knowledge of the grocery or FMCG sector.
What We Offer:
- A competitive salary.
- A car allowance.
- A company bonus scheme.
- A pension.
- Private medical insurance.
- 26 days' holiday, rising by one day per year up to 31 days.
- Flexible benefits.
Location: Flexible, with the option to work from home or in the office.
Language: English (en-US)