Local Housing Manager

4 weeks ago

Camberley, Surrey, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Local Housing Manager to join our team. As a key member of our team, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of customer service and satisfaction for our residents.

Key Responsibilities
  • Manage the maintenance of the property, including scheduling and coordinating repairs and maintenance tasks
  • Provide a first-class service to residents, responding to their queries and concerns in a timely and professional manner
  • Liaise with contractors and suppliers to ensure that all maintenance and repair work is carried out to a high standard
  • Organize activities and events for residents, promoting a sense of community and social interaction
  • Manage the administration of the development, including maintaining records and reports
Requirements
  • Experience in a similar role, preferably in the retirement living or social housing sector
  • Excellent customer service skills, with the ability to communicate effectively with residents and other stakeholders
  • Ability to work independently and as part of a team, with a flexible and adaptable approach
  • Basic IT skills, including Microsoft Office and email
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our residents

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