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Housing Management Specialist

2 months ago

Camberley, Surrey, United Kingdom Service Care Solutions Ltd Full time
{"title": "Housing Officer", "description": "Housing Officer

We are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join our team on a part-time basis. The postholder will be responsible for providing a high-quality housing management service to local residents, and support people to sustain their homes and quality of life.

The successful candidate will be the principal point of contact for a local area, estate, or patch of residents, ensuring the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation and experience working closely with members of the public.

Key Responsibilities
  • Handling all aspects of housing management, including Anti-Social Behaviour (ASB), arrears, tenancy reviews, account management, and tenant sign-ups
  • Being the first point of contact for tenants, maintaining a visible presence, and providing high-quality support and housing management services
  • Manage and report on building safety and compliance
  • Provide responsive and effective service to tenants
  • Lead on housing management tasks, including managing ASB and arrears
  • Maintain accurate records, including Health Wellbeing plans and building compliance records
  • Work with commissioners, care providers, and other partners to ensure tenant needs are met
  • Manage voids and ensure swift and seamless tenant move-ins
  • Foster excellent relationships with Local Authority partners and ensure contractual requirements are met
  • Support residents in accessing benefits and financial inclusion services

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

", "company": "Service Care Solutions Ltd"}