Sales Consultant

6 days ago

Harrogate, North Yorkshire, United Kingdom Vistry Group PLC Full time

About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group PLC. As a Sales Consultant, you will be responsible for delivering exceptional customer service and driving sales growth across our new homes portfolio.

Key Responsibilities

  • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
  • Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
  • Have a detailed knowledge of all Bovis Homes and Linden Homes sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home.
  • Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
  • Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
  • Deal with all customers in a polite, friendly, and efficient manner.
  • Ensure that customers are kept fully and regularly informed of the progress of their purchase.
  • Respond to all cancellations making every effort to 'save' and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Bovis, Linden or Countryside Homes sites.
  • Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.

About Us

Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most.

We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

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