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Front Office Manager
2 months ago
The Opportunity
We are seeking a highly motivated and experienced Front Office Manager to join our dynamic team at the Crowne Plaza Manchester Airport. As a key member of our front office management team, you will be responsible for ensuring a smooth and exceptional guest experience from arrival to departure.
About the Role
- Lead a team of front office staff to deliver exceptional customer service and ensure a seamless guest experience.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and coordination.
- Monitor and analyze guest feedback to identify areas for improvement.
- Ensure compliance with company policies and procedures.
What We Offer
As a Front Office Manager with LGH Hotels Management, you will enjoy a range of benefits, including:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Access to training and development programs.
- Recognition and reward for outstanding performance.
About Us
LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.