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Front Office Manager

2 months ago


Manchester, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly motivated and experienced Front Office Manager to join our dynamic team at the Crowne Plaza Manchester Airport. As a key member of our front office management team, you will be responsible for ensuring a smooth and exceptional guest experience from arrival to departure.

About the Role

  • Lead a team of front office staff to deliver exceptional customer service and ensure a seamless guest experience.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze guest feedback to identify areas for improvement.
  • Ensure compliance with company policies and procedures.

What We Offer

As a Front Office Manager with LGH Hotels Management, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Access to training and development programs.
  • Recognition and reward for outstanding performance.

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.