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Holiday Advisor

2 months ago

Market Harborough, Leicestershire, United Kingdom G Touring Full time
About the Role

We are seeking a highly skilled and passionate Travel Expert to join our team at G Touring. As a key member of our team, you will be responsible for providing exceptional customer service and experience to our clients.

Key Responsibilities
  • Customer Service: Provide personalized and tailored travel recommendations to our clients, ensuring their needs are met and exceeded.
  • Product Knowledge: Stay up-to-date with our product offerings and services, and be able to communicate this knowledge to our clients in a clear and concise manner.
  • Sales and Upselling: Identify opportunities to upsell and cross-sell our products and services, and provide solutions to meet our clients' needs.
  • Communication: Develop and maintain strong relationships with our clients, and communicate effectively with them to ensure their needs are met.
  • Teamwork: Collaborate with our team members to achieve our business objectives and provide exceptional customer service.
Requirements
  • Passion for Travel: A genuine passion for travel and a desire to help others experience new destinations and cultures.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide personalized and tailored service to our clients.
  • Product Knowledge: Strong knowledge of our product offerings and services, and the ability to communicate this knowledge to our clients.
  • Sales and Upselling Skills: Ability to identify opportunities to upsell and cross-sell our products and services, and provide solutions to meet our clients' needs.
  • Communication Skills: Excellent communication skills, with the ability to develop and maintain strong relationships with our clients.
  • Teamwork Skills: Ability to collaborate with our team members to achieve our business objectives and provide exceptional customer service.
What We Offer
  • Competitive Salary: A competitive salary and generous monthly sales bonus scheme.
  • Benefits Package: A comprehensive benefits package, including 25 days holiday plus public holidays, and the opportunity to purchase additional leave.
  • Professional Development: Opportunities for professional development and growth, including access to vocational learning support and the opportunity to participate in company initiatives and training.