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Customer Service Ambassador

2 months ago


Glasgow, Glasgow City, United Kingdom Headway International Full time

We are seeking a motivated and results-driven Customer Service Ambassador to join our team at Headway International. In this role, you will be the first point of contact for potential and existing clients, helping them find the right products and services to meet their needs. You will play a key role in driving sales and enhancing client satisfaction.

Key Responsibilities:

  • Engage with clients to understand their needs and provide tailored solutions.
  • Promote and sell our products and services to meet or exceed sales targets.
  • Build and maintain strong relationships with clients to encourage repeat business and referrals.
  • Stay informed about our products, services, and industry trends to effectively communicate value to clients.
  • Collaborate with team members to achieve department and company goals.
  • Maintain accurate records of client interactions and sales activities.

Qualifications:

  • Previous experience in sales, customer service, or a related field is a plus.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and the ability to think on your feet.
  • Self-motivated with a positive attitude and a passion for helping clients.

Work Environment:

No remote work options are available for this position.