Leisure Operations Team Leader

4 weeks ago


Liverpool, Liverpool, United Kingdom Village Hotels Full time
Unlock Your Potential as a Leisure Operations Team Leader

At Village Hotels, we're on a mission to create lively, modern spaces for our guests to work, eat, relax, play, and exercise. As a Leisure Operations Team Leader, you'll play a vital role in delivering exceptional member experiences and driving business growth.

About the Role

We're seeking a natural leader with a passion for leisure and fitness to join our team. As a Leisure Operations Team Leader, you'll be responsible for managing the day-to-day operations of our leisure clubs, ensuring seamless delivery of services and exceptional member experiences.

Key Responsibilities
  • Lead and motivate a team of leisure operations staff to deliver exceptional member experiences
  • Manage the day-to-day operations of the leisure club, including poolside, gym floor, and customer service areas
  • Develop and implement strategies to drive business growth and improve member satisfaction
  • Collaborate with the Leisure Club Manager to achieve business objectives and improve operational efficiency
  • Ensure compliance with health and safety regulations and company policies
What We Offer

As a Leisure Operations Team Leader at Village Hotels, you'll enjoy a range of benefits, including:

  • Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
  • Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast
  • Friends and Family discounted stays from £49 including breakfast
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
  • 30% discount on and off shift in our Village Hotel Starbucks stores
  • Excellent training and development opportunities, including our Rising Stars and Talent Academy programmes
  • A fun, supportive, and inclusive work environment with regular team events
  • Flexible working hours
  • Excellent Reward and Recognition Incentive schemes
  • Anniversary rewards for key milestones of service
  • Electric car salary sacrifice scheme
  • Have your birthday off guaranteed
  • Discounted Health Cash plan and Sick pay Insurance
  • A host of BIG People Days to celebrate, reward, and recognise our wonderful employees and their local communities
  • Enhanced maternity and paternity benefits and pay
  • Company Pension scheme
  • Life Insurance
What We're Looking For

We're looking for a Leisure Operations Team Leader who is:

  • A natural leader with a passion for leisure and fitness
  • Good knowledge and experience of leisure operations
  • Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered
  • Motivational and passionate about developing others

Please note that all offers are subject to a successful DBS check in this role.



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