Customer Care Coordinator

1 week ago


Enfield Town, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

Job Summary:

We are seeking a highly organized and detail-oriented Customer Care Coordinator to join our team at Deverell Smith Recruitment Ltd. As a key member of our property development team, you will play a pivotal role in ensuring seamless communication between home buyers and our repair teams.

Key Responsibilities:

  • Coordinate customer inquiries and issues in a timely and professional manner.
  • Collaborate with repair teams to resolve customer complaints and concerns.
  • Provide exceptional customer service through effective communication and problem-solving skills.
  • Work closely with our property development team to ensure a smooth customer experience.
  • Maintain accurate records of customer interactions and issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong organizational and time management skills to meet deadlines and manage competing demands.
  • Experience in customer-facing roles or property development is an asset.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development within our property development team.
  • A dynamic and supportive work environment with a team of experienced professionals.

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