Team Leader

4 weeks ago

Exeter, Devon, United Kingdom Costa Coffee Full time

About the Role

We're seeking a talented and ambitious individual to join our team as a Team Leader at Costa Coffee. As a key member of our store team, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead and motivate a team of Baristas to achieve sales targets and provide excellent customer service
  • Develop and implement effective store operations, including stock management, health and safety, and store marketing
  • Train and develop new team members to ensure they have the skills and knowledge to succeed in their roles
  • Monitor and maintain high standards of quality, cleanliness, and customer satisfaction
  • Collaborate with other store leaders to achieve business objectives and share best practices

What We Offer

As a Team Leader at Costa Coffee, you'll enjoy a competitive salary, comprehensive training and development opportunities, and a range of benefits, including:

  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, offering huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, offering instant cashback and savings at a range of retailers

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and colleagues. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.

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