Change Management Specialist

4 weeks ago


Telford, Telford and Wrekin, United Kingdom Digital Space Full time
Join Our Team as a Change Management Specialist

At Digital Space, we're seeking a skilled Change Management Specialist to join our team. As a key member of our Service Operations team, you'll play a vital role in ensuring the smooth delivery of our IT services.

Key Responsibilities:
  • Process and monitor requests as they progress through our change management process.
  • Review and audit change ticket data quality and adherence to procedure.
  • Experience of IT service delivery and of the ITIL framework, preferably with exposure to the Change Management function.
Requirements:
  • Exposure to basic information technology concepts, such as networking, Windows/Linux servers, and virtualisation.
  • Working knowledge of ServiceNow or previous experience of a service management toolset.
  • Experience of Microsoft Word, Excel, and Outlook, with previous exposure to Teams and SharePoint desirable.

We offer a dynamic and customer-centric work environment, with opportunities for training and professional development. If you're passionate about IT service delivery and change management, we'd love to hear from you.



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