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Nurse - Clinical Case Manager
2 months ago
About the Role:
We are seeking an experienced nurse to join our team in a dynamic, diverse, and fulfilling role. This presents an exceptional chance for nurses to transition from the rigors of a clinical setting to a UK office-based position, all while continuing to apply their invaluable nursing expertise.
The Government contract at Healix is managed by a team of professionals, including Doctors, Nurses, Coordinators, and Administrators. The community they serve works for a range of government departments and our services range from pre-deployment health screening to management of existing and new medical conditions while the employee or their family member is abroad.
Key Responsibilities:
As a Medical Case Manager, you will play a pivotal role in addressing the healthcare needs of our diverse patient base worldwide. Your responsibilities could include:
Conducting routine medical case management activities with a focus on patient well-being and satisfaction.
Offering medical advice and recommendations to patients and clients through direct communication channels, regardless of their geographical location.
Liaising with international medical professionals to obtain crucial medical information, coordinate treatment, and make recommendations for care changes or upgrades.
Assessing and evaluating medical reports and writing referrals to ensure appropriate action is taken to support patients both with their acute care needs and to ensure their employer/insurer fulfils their duty of care.
Evaluating medical standards of care at the patient's location against international standards and advising on fitness to fly.
Conducting pre-travel screening assessments and provide pre-travel overseas medical planning advice.
Work collaboratively within own competency providing advice to non-medical staff, and consulting with our in-house doctors to make a clear safe medical plan for patients.
Arranging medical evacuations and repatriations via commercial carriers with medical escorts or by air ambulance.
Opportunities to act as a medical escort on international repatriations.
Involvement in internal quality-improvement projects.
Requirements:
To be successful in this role, you will need:
Hold a current NMC Pin and have been working at (band 5 or above) with a minimum of 3 years recent clinical experience.
We require basic IT skills along with excellent written and verbal communication skills.
Ability to work within a team environment as well as directly with clients.
Be able to work independently in order to plan and manage their caseload.
About Healix:
We offer UK employee healthcare benefits, and travel, medical, and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that's a cancer diagnosis, a need for medical assistance when they're far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we'll pull them out and bring them home.
We're coordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel, and medical coordinators and security experts make sure that your people will be looked after, whatever happens, supported by technology designed to help individuals, not slot them into a predetermined solution.
We work with governments, broadcasters, NGOs, international corporations, major insurers, and more. No two clients are the same: we adapt our services to their needs.
More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don't use scripts, and we don't time calls. We never lose sight of the fact that we're dealing with real people.
