Business Development Manager

2 months ago

Orpington, Greater London, United Kingdom Reed Full time
Account Manager Job Description

We are seeking a highly motivated and results-driven Account Manager to join our team at Reed. As an Account Manager, you will be responsible for maintaining and growing sales and gross profit within a set group of customers, including well-known fast food and restaurant brands, as well as other foodservice companies.

Key Responsibilities:
  • Engage with the Business Development team and prospects to understand the business won and facilitate a smooth onboarding process.
  • Become the primary customer contact point through the launch phase and manage these new customers as their internal point of contact ongoing.
  • Understand customer basket spend and our share of that, ensuring forecasts are in place for products we supply and are regularly reviewed.
  • Assist customers with all enquiries for products, prices, samples, and information, processing orders and forwarding to customer service for delivery as needed.
  • Field complaints and compliance queries through Quality Control.
  • Maintain and improve margins through product swap outs, cost reductions, and price increases.
Requirements:
  • Drive and passion for results with a focus on outcomes.
  • Self-starter who is confident in communicating via phone, email, and in meetings.
  • Ability to work effectively in a team with good time and project/task management skills.
  • A solution finder who can quickly adapt and is open to always learning.
  • Previous experience in the Foodservice market or packaging is preferred but not essential.
  • Experience in the use of Pipedrive or a similar CRM system.
  • Literate (Grade C GCSE minimum) and numerate with analytical skills (Grade C GCSE Maths minimum).
  • Comfortable user of Microsoft Office tools (Excel, Word, PowerPoint etc).
What We Offer:
  • Competitive salary with performance incentives.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • Comprehensive training and onboarding process.

To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

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