Director of Operations

2 days ago


Liverpool, Liverpool, United Kingdom NHS Full time
Divisional Director of Operations - Surgery

This is an exciting opportunity to join the senior team at the Royal Liverpool University Hospital, Liverpool University Hospitals NHS Foundation Trust.

As an anchor organisation and one of the largest NHS providers in the country, LUHFT has a significant role in improving Liverpool's physical, social, and economic health. The team at the Royal Liverpool University hospital holds a vital role in delivering our ambition to be a world-class provider of healthcare.

We are recruiting an authentic and exceptional leader as Divisional Director of Operations for the Division of Surgery. You will be part of the Senior Leadership Team and Hospital Management Board for the Royal site, shaping the future of healthcare and employment opportunities for the people of Liverpool. Working as part of the triumvirate team for our Surgery Division, you will be responsible for the safe and effective delivery of all our surgical services hosted at the Royal site.

You will have a proven track record in supporting healthcare teams to deliver high-quality services, with extensive experience in financial and operational management. It is essential to demonstrate experience at a senior operational level, managing services in a large, complex NHS organisation. You must be able to demonstrate that you live our Trust values. You will play an important leadership role that focuses on achieving exemplary standards and creating a supportive, open, and honest culture.

Main duties of the job

The successful candidate will lead an operational team delivering services across 3 Care Groups, employing 1,500 staff. The Divisional Director of Operations will lead the delivery of the Trust Improvement Plan and oversee the operational delivery of safe and efficient services. Working alongside the divisional triumvirate team to develop and implement our long-term strategic objectives against a backdrop of exciting change across the wider Trust and city of Liverpool.

Job responsibilities

Main responsibilities include:

  • Service delivery and effective performance management, delivering key national performance standards.
  • Enabling a continuous improvement and learning culture.
  • Effective financial management of the division and delivery of CIP targets.
  • Service planning linked to wider strategic objectives.
  • Supporting the development of integrated care pathways working with system partners.
  • Providing leadership as part of the senior leadership team.
  • Management of the divisional operational team.
  • Ensuring adherence to Trust governance and assurance frameworks and effective risk management at a Divisional level.
  • Providing on-call cover for the trust as part of the tactical management rota.
Person SpecificationQualifications
  • Educated to degree level.
  • Masters degree or equivalent qualification in leadership or management.
Experience
  • Extensive experience in a senior management role within an acute NHS hospital.
  • Experience of developing business plans.
  • Proven record of performance management and service delivery.
  • Experience developing teams using appraisal and accountability frameworks.
Knowledge
  • Professional specialist knowledge covering more than one relevant discipline, clinical services, finance, and HR.
  • Thorough understanding of operational services.
  • Knowledge of key performance indicators and compliance.
  • Demonstrates a thorough knowledge of the NHS and modernisation agenda.
Skills
  • Successful management of change within a large complex healthcare setting.
  • Well-developed leadership and motivational skills.
  • Excellent interpersonal skills.
  • Excellent planning and organisational skills.
  • Ability to influence.
  • Ability to prioritise.
  • Ability to work independently.
  • Capacity to build and develop teams.
  • Judgement and analytical skills.
Other
  • Highly motivated, energetic, and enthusiastic.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Royal Liverpool University Hospital (requirement to travel between sites).


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