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Front of House Team Lead

2 months ago

Oxford, Oxfordshire, United Kingdom Wells & Co Full time
Front of House Team Leader Opportunity

We are seeking a highly motivated and experienced Front of House Team Leader to join our team at The Holly Bush in Oxford. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and leading our front-of-house team to achieve our high standards.

Key Responsibilities:
  • Lead and motivate the front-of-house team to provide outstanding customer service
  • Take ownership of the customer journey, ensuring every guest has a memorable experience
  • Work closely with the kitchen team to ensure seamless service and high-quality food delivery
  • Manage cash handling and payments, ensuring accuracy and efficiency
  • Develop and implement strategies to drive sales and revenue growth
  • Monitor and maintain high standards of cleanliness and presentation
Requirements:
  • Proven leadership experience in a fast-paced hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and make sound decisions
  • Passion for delivering exceptional customer experiences
  • Results-driven and ambitious, with a desire to develop your career and team

We offer a competitive hourly salary, 28 days holiday, company pension scheme, and a range of benefits and perks. If you are a motivated and experienced leader looking for a new challenge, please apply today.