Front of House Team Lead

1 month ago

Oxford, Oxfordshire, United Kingdom Wells & Co Full time
Join Our Team as a Front of House Team Leader

Located on the picturesque Osney Island in Oxford, the Holly Bush is a charming neighborhood pub serving up freshly made artisan pizzas, comforting dishes, and a wide selection of beers.

What We Offer
  • Competitive hourly salary
  • 28 days holiday
  • Company Pension scheme
  • Retail and Beer discounts
  • Refer a friend Bonus
  • Meals on duty
  • Employee assistance programme
  • Benefits portal
  • Career development programme
  • A fun and supportive work environment
Your Role as Team Leader / Supervisor

We are seeking a talented, motivated, and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

  • Take responsibility for the customer journey, ensuring their experience is second to none
  • Take accurate orders and work closely with kitchen staff
  • Ensure payments and receipts are correct
  • Confidently recommend menu and drinks offerings
  • Observe service and standards, reporting any incidents or issues
  • Be a supportive and proactive leader
Requirements
  • Previous leadership experience in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurized environment
  • A result-driven and ambitious individual keen to develop your career and your team

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