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Housing Support Specialist

2 months ago


London, Greater London, United Kingdom ENCOMPASS LATC LTD Full time

About the Role:
At Encompass LATC Ltd, we provide a comprehensive suite of services, including support for individuals experiencing homelessness and adult social care.

In this position, you will engage with the Housing Advice, Information, and Assessment Service to facilitate a responsive and effective Homelessness Prevention and Statutory assessment service tailored to the needs of our clients.


Key Responsibilities:
  • Evaluate eligibility for housing and make informed decisions regarding the applicability of statutory homelessness duties.
  • Draft detailed decision letters that comply with relevant legislation.
  • Offer guidance on topics such as Security of Tenure, Possession Proceedings, Housing Options, and Welfare Benefits.
  • Adopt a casework methodology to identify and implement solutions.

Qualifications:
  • Extensive knowledge of Part VI and VII of the Housing Act 1996 (as amended).
  • Proven experience in making complex homelessness-related decisions.
  • Strong understanding of Housing Options and associated legislation.
  • Capability to interpret and clarify intricate legislation and guidance.
  • A demonstrable commitment to customer service excellence.

What We Provide:
  • Performance Related Pay (PRP) – up to 10% of salary.
  • 6.5% employer pension contribution.
  • 23 days of annual leave (pro rata) plus Bank Holidays.
  • Regular wellbeing initiatives.
  • Flexible hybrid working arrangements.

Additional Information:
All candidates must possess the right to work in the UK and may undergo a Disclosure Barring Service check along with other necessary employment clearances. A copy of our policy regarding the recruitment of Ex-Offenders is available upon request.


Interview Process:
Interviews may be conducted in person.