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Real Estate Administrative Coordinator

3 months ago

Birmingham, Birmingham, United Kingdom BAXTER WILLIAMS LIMITED Full time
About the Position:
A meticulous and proactive administrator is sought for the management of commercial properties within our team at BAXTER WILLIAMS LIMITED. This position entails overseeing communication channels, resolving maintenance concerns, and collaborating with service providers to ensure the efficient operation of commercial real estate.
Primary Responsibilities
Communication Management:
  • Answer and direct incoming calls in a professional manner.
  • Address inquiries and concerns from tenants, providing them with accurate information and support.
  • Document and relay messages to appropriate team members.
Maintenance Oversight:
  • Log and track maintenance requests submitted by tenants.
  • Evaluate the urgency of maintenance issues and prioritize them accordingly.
  • Keep tenants informed about the progress of their maintenance requests.
Service Provider Coordination:
  • Arrange and manage appointments with contractors for repairs and maintenance.
  • Ensure that contractors have the necessary access and information to complete their tasks.
  • Follow up with contractors to verify the completion of work and the quality of service provided.
Administrative Assistance:
  • Maintain and update records and databases related to property management.
  • Prepare and distribute notices and communications to tenants.
  • Assist with lease management and other documentation related to property administration.