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Quality Assurance Specialist

2 months ago

Watford, Hertfordshire, United Kingdom Helping Hands Full time

Company Overview:

Helping Hands is a prominent provider of home care services, committed to assisting individuals in preserving their independence and enhancing their quality of life.

Job Title: Quality Assurance Business Partner

Location: Watford

Key Responsibilities:
  • Offer specialized advice and leadership on quality assurance and compliance matters
  • Spot and evaluate areas for enhancement in quality and compliance
  • Champion the Quality Agenda throughout the region
  • Assist in the execution of internal quality assurance evaluations
  • Oversee the review process for branches that are not meeting performance standards
  • Disseminate Best Practices to elevate overall quality and service excellence
Qualifications:
  • Prior experience in quality assurance or compliance roles within the care industry
  • Driven and enthusiastic about person-centered care approaches
Benefits:
  • Opportunities for career advancement
  • Monthly car allowance of £400
  • Annual leave of 23 days, increasing to 25 after two years of service
  • Discounts through the Blue Light Card
  • Referral program for friends

We are committed to creating a diverse and inclusive workforce, fostering a supportive environment for all employees. All applications will be handled in accordance with our Equality and Diversity Policy.