Programme Coordinator

5 days ago

London, Greater London, United Kingdom THE ROYAL COLLEGE OF SURGEONS OF ENGLAND Full time

Job Summary:

The Royal College of Surgeons of England is seeking a highly skilled Programme Coordinator to join our diligent and supportive team working with hospitals across the UK to address concerns and improve surgical care.

Key Responsibilities:

  • Plan and manage complex review visits to hospitals, working closely with consultant surgeons and other senior stakeholders.
  • Deliver a programme of Invited Reviews annually, ensuring that all Invited Reviews are fit for purpose, are high quality and meet the needs of service users, participants and stakeholders.
  • Act as the RCS England lead during Invited Review visits and manage the performance of the review team to ensure effective information gathering and analysis.
  • Draft, edit and manage the production of complex and detailed review reports.
  • Promote continuous quality and service improvement to ensure high quality and sustainable annual programmes of Invited Reviews.
  • Lead on, and contribute to, service development projects to ensure continuing development of Invited Review processes.

Requirements:

  • Experience of complex case / healthcare performance review management.
  • Strong written communication skills including experience of drafting and editing complex reports effectively and within agreed timescales.
  • Knowledge of healthcare management and regulatory systems and processes (desirable).
  • Ability to work independently with limited supervision.
  • Ability to prepare and present case briefings to senior staff, both orally and in writing.
  • A commitment to continuing professional development, taking advantage of opportunities within the role to undertake training and demonstrate learning.
  • Ability to handle challenging situations with tact, diplomacy and empathy, coupled with resilience to meet the sensitivities of individual situations, including challenging behaviour.
  • An understanding of and commitment to equality and diversity at work.

Benefits:

  • 27 days paid holiday + bank holidays and up to 4 college closure days.
  • Flexible working.
  • Enhanced contributory pension scheme & other leave entitlements.
  • Variety of learning and development opportunities.
  • Wellbeing programme & Employee Assistance Scheme.

About the Royal College of Surgeons of England:

We are an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

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