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Field Service Technician

2 months ago

Solihull, Solihull, United Kingdom Jungheinrich UK Ltd Full time
Job Overview

A fantastic opportunity has arisen to join the Customer Service Engineering Team at Jungheinrich UK Ltd, a leading provider of intralogistics solutions.

You will be responsible for:

  • Performing routine maintenance and repairs on materials handling and ancillary equipment to ensure optimal performance and efficiency.
  • Providing technical support to customers and internal stakeholders, including troubleshooting and resolving issues in a timely and professional manner.

Key Responsibilities

  • Conduct regular maintenance checks on equipment to identify potential issues and prevent downtime.
  • Repair and replace faulty equipment components to ensure minimal disruption to operations.
  • Collaborate with the Area Service Manager to develop and implement effective maintenance strategies.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Stay up-to-date with industry developments and best practices to continuously improve service delivery.

Requirements

  • Proven experience in a maintenance or technical support role, preferably in a similar industry.
  • Strong technical knowledge of materials handling and ancillary equipment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.